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Skin Care Secrets

Who are we

About Us

I founded HIS NEEDS HER NEEDS in 2010 in Nigeria to provide products that meet the diverse needs of men and women, with customer satisfaction at the heart of the business. After losing my father, I became determined to build an independent future, saving diligently during university to launch my venture right after graduation. Starting with handmade beddings, duvets, and pillowcases featuring African prints, the business grew to include perfumes, makeup, skincare, household essentials, curated hampers, and customizable gifts. The name SAYANG, meaning LOVE in Malay, was added after my time in Malaysia — symbolizing the care and passion poured into every product. With over a decade of experience, I’m proud to see HIS NEEDS HER NEEDS (SAYANG) evolve and thrive, reflecting perseverance, creativity, and a deep commitment to enhancing my customers' lives. I look forward to continuing this journey of growth and impact, curating products with love for every need.

Welcome to Sayang – His Needs, Her Needs!

At Sayang, we are dedicated to providing premium products and exceptional service to our valued customers. Specializing in skincare, home décor, curated souvenirs, and customized gifts and hampers, we bring a touch of elegance and personalization to every purchase.

Our mission is to create a seamless shopping experience, offering high-quality products that cater to both him and her. Whether you're looking for self-care essentials, stylish home accents, or thoughtful gifts, Sayang is here to make every moment special.

Experience the perfect blend of quality, style, and personalization with Sayang – His Needs, Her Needs. 

Vision

At Sayang – His Needs, Her Needs, our vision is to be the leading destination for premium skincare, elegant home décor, curated souvenirs, and customized gifts. We strive to bring joy and convenience to our customers by offering high-quality, thoughtfully selected products that cater to both men and women. Our goal is to create a seamless and personalized shopping experience that enhances everyday living and celebrates meaningful moments.

Mission

Our mission is to create a seamless shopping experience, offering high-quality products that cater to both him and her. Whether you're looking for self-care essentials, stylish home accents, or thoughtful gifts, Sayang is here to make every moment special.

Experience the perfect blend of quality, style, and personalization with Sayang – His Needs, Her Needs. 

Core Values


At Sayang – His Needs, Her Needs, our core values define who we are and how we serve our customers. Our name, SAYANG, represents the heart of our business: love, care, and dedication to excellence.

S – Service Excellence

We are committed to providing outstanding customer service, ensuring a seamless and enjoyable shopping experience.

A – Authenticity

We offer genuine, high-quality products and uphold transparency and honesty in everything we do.

Y – Your Satisfaction

Our customers are our top priority. We go the extra mile to ensure their needs are met with care and attention to detail.

A – Aesthetic & Innovation

We believe in bringing stylish, elegant, and thoughtfully curated products that enhance daily life.

N – Nurturing Relationships

We build trust and long-lasting connections with our customers, partners, and community through integrity and exceptional service.

G – Giving with Passion

We celebrate the joy of giving by offering beautifully curated gifts, customized hampers, and meaningful products that create lasting memories.

At Sayang, our core values reflect our passion for quality, service, and making every purchase special. 

FAQ

Frequently Asked Questions (FAQ)

1. What products do you offer?

We offer a wide range of products, including skincare essentials, home décor, curated souvenirs, customized gifts, and hampers for all occasions.

2. How do I place an order?

You can place an order directly through our website or via our social media platforms. Simply select your items, proceed to checkout, and complete payment.

3. What payment methods do you accept?

We accept bank transfers, debit/credit cards, and mobile payment platforms. Payment must be made in full before processing your order.

4. Do you offer customization on gifts and hampers?

Yes! We specialize in customized gifts and hampers tailored to your preferences. Simply provide us with details, and we’ll create something special for you.

5. How long does delivery take?

Local deliveries: 2-5 business days

International deliveries: 7-14 business days (depending on customs and courier services)

6. Do you offer refunds or exchanges?

We only accept returns for damaged or incorrect items within 3 days of delivery. Customized products and perishable items are non-refundable.

7. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number (where applicable) or real-time updates for local deliveries.

8. Do you offer bulk or corporate orders?

Absolutely! We cater to bulk and corporate orders for events, holidays, and corporate gifting. Contact us for special pricing and customization options.

9. What happens if I enter the wrong delivery address?

Please ensure your delivery details are correct at checkout. If an order is sent to an incorrect address, additional charges may apply for re-shipping.

10. How can I contact customer support?

You can reach us via:

📧 Email: info.hisneedsherneeds@gmail.com

📞 WhatsApp/Call:+2348061388882

📱 Social Media: SayangHN

We’re here to assist you and ensure a smooth shopping experience with Sayang – His Needs, Her Needs! 💝✨

Sayang – His Needs, Her Needs

Frequently Asked Questions (FAQ)

1. What products do you offer?

We offer a wide range of products, including skincare essentials, home décor, curated souvenirs, customized gifts, and hampers for all occasions.

2. How do I place an order?

You can place an order directly through our website or via our social media platforms. Simply select your items, proceed to checkout, and complete payment.

3. What payment methods do you accept?

We accept bank transfers, debit/credit cards, and mobile payment platforms. Payment must be made in full before processing your order.

4. Do you offer customization on gifts and hampers?

Yes! We specialize in customized gifts and hampers tailored to your preferences. Simply provide us with details, and we’ll create something special for you.

5. How long does delivery take?

  • Local deliveries: 2-5 business days
  • International deliveries: 7-14 business days (depending on customs and courier services)

6. Do you offer refunds or exchanges?

We only accept returns for damaged or incorrect items within 3 days of delivery. Customized products and perishable items are non-refundable.

7. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number (where applicable) or real-time updates for local deliveries.

8. Do you offer bulk or corporate orders?

Absolutely! We cater to bulk and corporate orders for events, holidays, and corporate gifting. Contact us for special pricing and customization options.

9. What happens if I enter the wrong delivery address?

Please ensure your delivery details are correct at checkout. If an order is sent to an incorrect address, additional charges may apply for re-shipping.

10. How can I contact customer support?

You can reach us via:
📧 Email: info.hisneedsherneeds@gmail.com
📞 WhatsApp/Call: +2348061388881
📱 Social Media: SayangHN

We’re here to assist you and ensure a smooth shopping experience with Sayang – His Needs, Her Needs